Growth Full-time Executive

VP of Customer Success

HAQQ Lebanon, UAE, Egypt, Jordan, Oman

Why Join HAQQ

Build the function that turns sovereign signings into thriving deployments and renewals, and define CS for an entire category.

About the Team

The Growth team takes HAQQ to market — finding the law firms, courts, and institutions across emerging markets who need legal AI most, and proving its value to them. We span demand generation, sales, partnerships, and customer success, acting as the bridge between what we build and the people whose work it transforms.

We move fast and sell something we genuinely believe in. Every conversation compounds into a new category being created in real time, and the people here are as comfortable in a pipeline review as they are in a product roadmap.

In This Role You Will

Build and lead the CS org and playbooks
Own retention, adoption, NRR and advocacy
Stand up onboarding, support and CSM motions
Partner with Sales, Product and Partnerships

You Might Thrive If You

8+ yrs CS incl. leadership
Scaled CS in B2B/B2B2G SaaS
Data-driven retention track record
Arabic & English a plus

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

Ready to apply?

Tell us why you'd be a great fit — it only takes a few minutes.

Apply for this role