Sales Full-time Mid

Customer Success Representative

HAQQ Lebanon, UAE, Egypt, Jordan, Oman

Why Join HAQQ

Be the human behind the platform for lawyers adopting software for the first time, high-touch, high-impact onboarding and care.

About the Team

The Sales & Revenue team is the engine behind HAQQ's global expansion. We connect groundbreaking legal AI with the law firms, enterprises, governments, courts, and institutions shaping the future of justice across emerging markets. Our team spans business development, sales, partnerships, revenue operations, account management, and customer success, working together to deliver exceptional customer outcomes at every stage of the journey.

We're building more than a sales organization; we're helping define an entirely new category. That means moving fast, solving complex challenges, earning trust with every conversation, and working closely with product, engineering, and leadership to bring innovative solutions to market. If you're excited by ambitious goals, meaningful customer relationships, and the opportunity to build something that transforms an industry, you'll feel at home at HAQQ.

In This Role You Will

Onboard and support customers day-to-day
Resolve questions and drive activation
Gather feedback and flag risks
Maintain account health notes

You Might Thrive If You

2+ yrs CS/support (SaaS)
Patient, clear communicator
Arabic & English
Legal/professional users a plus

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

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