Growth Full-time Mid

Customer Success Representative

HAQQ Lebanon, UAE, Egypt, Jordan, Oman

Why Join HAQQ

Be the human behind the platform for lawyers adopting software for the first time, high-touch, high-impact onboarding and care.

About the Team

The Growth team takes HAQQ to market — finding the law firms, courts, and institutions across emerging markets who need legal AI most, and proving its value to them. We span demand generation, sales, partnerships, and customer success, acting as the bridge between what we build and the people whose work it transforms.

We move fast and sell something we genuinely believe in. Every conversation compounds into a new category being created in real time, and the people here are as comfortable in a pipeline review as they are in a product roadmap.

In This Role You Will

Onboard and support customers day-to-day
Resolve questions and drive activation
Gather feedback and flag risks
Maintain account health notes

You Might Thrive If You

2+ yrs CS/support (SaaS)
Patient, clear communicator
Arabic & English
Legal/professional users a plus

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

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