Customer Success Manager

HAQQ Lebanon, UAE, Egypt, Jordan, Oman

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Why Join HAQQ

Own the success of bar associations and enterprise clients, drive adoption across thousands of legal professionals.

About the Team

The Growth team takes HAQQ to market — finding the law firms, courts, and institutions across emerging markets who need legal AI most, and proving its value to them. We span demand generation, sales, partnerships, and customer success, acting as the bridge between what we build and the people whose work it transforms.

We move fast and sell something we genuinely believe in. Every conversation compounds into a new category being created in real time, and the people here are as comfortable in a pipeline review as they are in a product roadmap.

In This Role You Will

Own a portfolio's onboarding, adoption and renewal
Build success plans and QBRs
Drive expansion and reduce churn
Be the voice of the customer to product

You Might Thrive If You

4+ yrs CSM (B2B SaaS)
Account management and data fluency
Empathy and executive presence
Arabic & English

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

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Tell us why you'd be a great fit — it only takes a few minutes.

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